Terms & Conditions
Acting Tuition Cancellation Policy
Cancellation of Lessons by the Tutor
The Tutor may cancel lessons with 24 hours prior notice to the student and no pre-paid fees will be refunded. In such cases, the Tutor will reschedule the lesson. If the Tutor cancels a lesson with less than 24 hours’ notice, the student can request a refund for that lesson if pre-paid.
Cancellation of Lessons by the Student
The Student may cancel tuition by giving at least 24 hours prior notice to the Tutor in which case no tuition fees will be incurred. Lessons not attended by the student without giving 24 hours prior notice to the Tutor shall be charged at the full rate.
Late Arrivals
In the case that a student arrives late for lessons, no adjustment to fees shall be made for time lost.
In the case of late arrival by the Tutor, the Student shall be compensated by a lesson extension until the lost time is accounted for. This time shall be added to the lesson in question or carried over to the next lesson, as agreed in advance by both parties.
Terminating Tuition
If the student no longer wishes to continue with tuition, a notice period of 2 weeks is required. Failure to provide this 2 week notice period would mean that 2 weeks of fees become payable.